Shipping policy

Free Shipping over $39.99

Place an order over $249.99 and the shipping cost will be covered by us.

Shipping and Sales Tax

Delivery: UPS, USPS, we deliver within 2 to 5 business days.
Delivered from:  45 Railroad Street, Eldred, PA 16731
Allow 2 – 10 business days for receipt within the United States.

PreenPets.com ships orders within 1-5 business days of receipt, but timing can vary by product. Orders consisting of more than one brand will likely arrive in multiple days due to varied shipping locations and processing time.

Order Tracking

If you provide a valid email address, when you order, you will receive two kinds of emails:

1. An email with the subject “PreenPets.com order confirmation” which confirms your order, and should arrives shortly after you place your order.

2. An email with the subject “PreenPets.com order shipment confirmation” which confirms the shipment of individual items within your order are processing for shipment.

You will receive a separate shipment confirmation for each items ordered. Each containing an “order tracking number” for the item it references (can be the same tracking number).